Return and Refund Policy

We have a no refunds policy due to the nature of our product, but we don't consider any sale final until our customer is 100% satisfied. If you’re not happy with the hair you receive and want to make an exchange, please contact us within three business days VIA EMAIL and we’ll gladly exchange it for you. Hair has to be in its original condition and completely unaltered to qualify for an exchange. Customer has to pay for shipping costs related to an exchange, unless we made a mistake with your order. Zip ties holding the weft together have to be intact. If they're cut, or the hair is used or altered in ANY manner, the sale will be considered final. Absolutely NO EXCEPTIONS to these policies! By making a purchase from us, you're agreeing to our terms and conditions.